Shipping Policy
Shipping Policy
Thank you for choosing our store! We understand that shipping is an essential part of your purchase experience. Here are our comprehensive shipping terms:
- Shipping Carrier: We use Austria Post and other reliable carriers to ensure fast and secure delivery.
- Shipping Costs: Shipping costs are calculated based on the weight and dimensions of your package. You can see the exact shipping cost in your cart before checkout.
- Delivery Time: Most orders are processed within 24-48 hours. Delivery times within Austria are typically 2-3 business days. International delivery times vary depending on the destination.
- Tracking: You will receive a tracking number via email as soon as your order ships. This allows you to track the status of your package.
- International Shipping: We ship worldwide. Please note that international customers are responsible for any customs duties or taxes that may apply.
- Free Shipping: We offer free standard shipping on orders over €50 within Austria.
Special Instructions: If you have specific shipping requests (e.g., leaving packages at a neighbor's house), please let us know in the order notes.
By placing an order with us, you agree to these shipping terms. If you have any questions or need assistance, please contact our customer service team.
